1. Explain the importance of collaborative, two-way communication in trust based selling
2. explain the primary types of questions and how they are applied in selling
3. Illustrate the diverse roles and uses of strategic questioning in trust-based selling
4. Identify and describe the 5 steps of the ADAPT questioning sequence for effective fact-finding and needs discovery
5. Discuss the 4 sequential steps for effective active listening
6. Discuss the superiority of pictures over words for explaining concepts and enhancing comprehension
7. Describe and interpret the different forms of nonverbal communication

Lavage rapide is a canadian company that owns and operates a large automatic car wash facility near montreal. the following table provides data concerning the company’s costs: fixed cost per month cost per car washed cleaning supplies $ 0.70 electricity $ 1,400 $ 0.07 maintenance $ 0.15 wages and salaries $ 4,900 $ 0.30 depreciation $ 8,300 rent $ 1,900 administrative expenses $ 1,400 $ 0.03 for example, electricity costs are $1,400 per month plus $0.07 per car washed. the company expects to wash 8,000 cars in august and to collect an average of $6.50 per car washed. the actual operating results for august appear below. lavage rapide income statement for the month ended august 31 actual cars washed 8,100 revenue $ 54,100 expenses: cleaning supplies 6,100 electricity 1,930 maintenance 1,440 wages and salaries 7,660 depreciation 8,300 rent 2,100 administrative expenses 1,540 total expense 29,070 net operating income $ 25,030 required: calculate the company's revenue and spending variances for august.

%of the world's population controls approximately % of the world's finances (the sum of gross domestic products)" quizlket

Consider two similar industries, portal crane manufacturing (pcm) and forklift manufacturing (flm). the pcm industry has exactly three incumbents with annual sales of $800 million, $200 million and $100 million, respectively. the flm industry has also exactly three incumbents, with annual sales of $500 million, $450 million and $400 million, respectively. which industry is more likely to experience a higher level of rivalry?