Before purchasing a car, John sought advice from his friends and researched auto reviews on the Internet. He also visited car dealers and went for a test-drive. In which of the following stages of the consumer decision-making process is John engaged?
Multiple Choice
A. internal information search
B. external information search
C. postpurchase evaluation
D. problem recognition
E. evoked set manipulation
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Before purchasing a car, John sought advice from his friends and researched auto reviews on the Inte...
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