Virginia’s Ron McPherson Electronics Corporation retains a service crew to repair machine breakdowns that occur on average l = 3 per 8-hour workday (approximately Poisson in nature). The crew can service an average of m = 8 machines per workday, with a repair time distribution that resembles the negative exponential distribution.
(a) What is the utilization rate of this service system?
(b) What is the average downtime for a broken machine?
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Virginia’s Ron McPherson Electronics Corporation retains a service crew to repair machine breakdowns...
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