Resources and capabilities, such as interpersonal relations among managers and a firm's culture, that may be costly to imitate because they are beyond the ability of firms to systematically manage and influence are referred to as

The correct answer is letter "A": socially complex.

Explanation:

Individuals' skills and attitudes can be labeled as socially complex because it implies studying each person to determine why one individual has some set of abilities that others do not. Given a proper strategy, companies can take advantage of the different experiences and capabilities of their employees that represent part of the intellectual capital of the firm.

answer; ///decision making under risk;