A(n) is a plan or course of action used by an organization to convey instructions from its senior management to those who make decisions, take actions, and perform other duties on behalf of the organization.

Policy

Explanation:

Based on the information provided within the question it can be said that the term that is being described is called a Policy. This (like mentioned in the question) is a set of principals that need to be used in order to guide the decision making process of management in order to be able to achieve the desired outcome that the organization needs.

answer assertive;