Which is NOT true regarding differences between goods and services?
a. Services tend to have a more inconsistent product definition than goods.
b. Reselling is unusual in services; goods often have some residual value.
c. Goods tend to have higher customer interaction than services.
d. Services tend to be more knowledge-based than goods.
e. Services are generally produced and consumed simultaneously; tangible goods are not.

Option c. Goods tend to have higher customer interaction than services.

A tangible thing that people desire or own is referred to as a good. Despite the fact that a service is not a concrete or physical item, people nevertheless seek it out.In comparison to products, services have a more ambiguous product definition.In the case of services, reselling is uncommon; commodities often have some residual value.Services, as opposed to goods, are more knowledge-based.In general, services are produced and consumed at the same time; tangible things are not.Goods tend to have lower customer interaction then services. So, option c. ''Goods tend to have higher customer interaction than services.'' is incorrect.

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I’m pretty sure it would be c. applying password policies