Iscussion Questions1.Why would a world-renowned organization, Mayo Clinic, already known for quality embark on a quality improvement journey?2.What were the challenges facing Mayo and the role of leadership?3.Why is it important to align the organization’s culture with its larger goals?4.What was the role of standardization in improving quality?5.What purpose does the Quality Academy at the Mayo Clinic serve? Who should participate in the Academy and how should they encourage or require participation?6.How should quality improvement be measured and knowledge disseminated?
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Iscussion Questions1.Why would a world-renowned organization, Mayo Clinic, already known for quality...
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