One of your cooks is blaming the oven for not having the food ready and at a proper temperature for the opening of the cafeteria line. Maintenance has found nothing wrong with the oven. You are dealing with: Choose one regression rationalization substitution withdrawal

Rationalization

Explanation: Rationalization is the process whereby an individual attempts to justify their bad behavior by explaining in a way that justifies their behavior but which is not the actual truth. In other words, it is an excuse that an individual gives for not performing up to standard.

For example, an employee might justify their bad performance by explaining that their coworker refused to help them carry out an assignment, when in fact the poor performance may have been entirely their own fault. This way, the employee chooses a less ego deflating way out.

Therefore, the Cook in the question above choosing to blame the oven is Rationalization because he has chosen to blame the oven, even when there is nothing wring with it.

forbearance of student loan payments. under forbearance, your loan payments are postponed (or reduced) but interest continues to accrue during the period of forbearance. if you don't pay the interest during that period, the interest may be “capitalized,” which means it is added to your principal balance.