Mae manages delivery at a custom-kitchen outlet. Working with her customer's specifications, she contacts Gem Cabinets and places an order for a full-motion wall mount. Which of the following primary activities is Mae performing here?A) inbound logistics. B) operations. C) customer service. D) marketing.

The correct option is A,inbound logistics

Explanation:

Inbound logistics in supply chain management consists of procuring,receiving, warehousing and disseminating inputs to production outlets.However,the case of Mae is not manufacturing related,as a result,the function of dissemination of goods is not applicable as that is outbound logistics activity.

Operations in this Mae's scenario deals with the actual sale of items at the custom-kitchen outlet.

Customer service is about handling customers' pre- and post-sale inquiries and complaints

A) inbound logistics.

Explanation:

In supply chain management, inbound logistics refers to the process by which a company receives goods, either by purchasing them or in consignment. It includes the transportation, storage and delivery of the goods.

E.g. when a company purchases goods from a foreign manufacturer, the inbound logistics includes the shipping of the goods by sea, the storage when it arrives at port, and finally the distribution by land to its operating facilities.

Outbound logistics applies to the process that takes place when the company sells the goods to either final consumers or other companies.

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