Donna works in an auditing firm and her manager is extremely happy with the quality of her work. When the department head sends out an e-mail highlighting the common errors made while auditing a client's files, Donna does not bother to read the e-mail. This is because she knows that those errors were not made by her. This scenario best exemplifies:.a. selective perception.
b. stereotyping.
c. self-monitoring.
d. projection.

a. selective perception

Explanation:

Selective perception refers to only perceiving what an individual wants to, ignoring the viewpoint and ideas which oppose or challenge their own basis of perception.

In the given case, Donna who works in an audit firm was notified of the errors which as per her, she didn't commit. Instead of responding to such a mail or confronting the situation and explaining herself, she rather chose to ignore the mail altogether.

This classifies as a case for selective perception.

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