Which of the following are qualities of successful business writing? Check all that apply. Focused on the concerns of the audience Focused on the writer’s thought process Purposeful Entertaining Following a systematic plan for the preparation of an e-mail, memo, letter, or oral presentation will make the composition process easier and will help you create more effective business messages. The writing process for business messages includes prewriting, drafting, and revising. Which of the following are steps involved in the drafting phase of the writing process? Check all that apply. Organizing Editing Researching Drafting Proofreading Anticipating The first phase of the writing process is prewriting. Identify the step in the prewriting process that corresponds with the following description. You are writing a memo to staff members outlining the solution to a lingering problem. You consider the appropriate tone and word choice to win approval for your solution. Adapting Analyzing Anticipating