Congratulations! You are now the proud owner of the Dynamo Voice Mail System. For initial setup, press "1." The automated system will guide you through the steps necessary to set your personal away message and organize your voice mail folders. To access your messages, press "2." To delete messages, press "3." To exit the system, press "9." For more help, or to speak to a customer service representative while you’re logged on to the Dynamo system, press the "*" key. What is the primary purpose of this message? To respond to a customer complaint To explain how to set up a voice mail system To provide customer service To sell a voice mail system What is the secondary purpose of this message? To sell more voice mail systems To offer a guarantee of service To maintain the customer’s goodwill