The actual reason that banks must hold required reserves is: a. To give the Fed control over the lending ability of commercial banks. b. To enhance liquidity and deter bank runs. c. To help increase the number of bank loans. d. To help fund the Federal Deposit Insurance Corporation, which insures bank deposits.

Which of the following statements is true of the balanced-scorecard? a. it is a more or less a one-dimensional metric of measuring competitive advantages of a firm. b. it is one of the traditional approaches of measuring firm performance. c. its primary focus is to base a firm's strategic goals entirely on external performance dimensions. d. it attempts to provide a holistic perspective on firm performance.