Understanding where the company is competitive requires developing quantitative strength ratings for the company and key rivals on each industry key success factor and each pivotal resource, capability, and value chain activity. Select one: a. reduce cost disadvantages and market price anomalies. b. contribute to competitive assets and discontinue distinctive competencies. c. contribute to greater efficiency and lower costs and provide a basis for differentiation d. contribute customer experience value and conserve operating functionality. e. contribute expense savings and enhance product exclusivity.