After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure when exactly their boss had said to expect layoffs. That exchange reflects which of the following myths of listening?

a. all listerners hear the same thing
b. listening is natural anf effortless
c. hearing is the same as listening
d. people vividly recall information that they hear