Researchers at shipping giant Federal Express want to study delivery patterns and their relationship to customer complaints. Federal Express uses a system that electronically tracks packages from the time a label is printed until it is delivered and a customer completes a satisfaction survey. Researchers could access this data by using . Group of answer choices

Full question:

Researchers at shipping giant Federal Express want to study delivery patterns and their relationship to customer complaints. Federal Express uses a system that electronically tracks packages from the time a label is printed until it is delivered and a customer completes a satisfaction survey. Researchers could access this data by using .

A. Content Analysis

B. Bar codes

C. Field editing

D. Voice Recognition

E. None of the above

Researchers could access this data by using Bar codes

Federal Express employs various barcodes on their shipping tags.  Federal Express SuperTracker handheld barcode scanner, prime preceded in 1986. The SuperTracker is a significant component of FedEx’s Consumers, Operations, and Services Master Online System handled to track parcels and authenticate distributions.

Rendering data about a package’s position, state, and action enhanced an essential component of delivery firms, with every significant carrier completing a package tracking system. Customer representatives, dispatchers, and distributing personnel practice the SuperTracker to scan barcodes on units as they pass by the Federal Express system.

b

explanation: