Which of the following statements about business value drivers is false? Select one: a. Drivers have a long or unlimited life span. b. IT strategy focuses on the value drivers in core process areas in order to make targeted improvements. c. Cost is almost always a value driver, but for this factor to be useful, you need to drill down to the activities that impact cost. d. Drivers are considered in the strategic planning process and the balanced scorecard methodology.

Johnson company uses the allowance method to account for uncollectible accounts receivable. bad debt expense is established as a percentage of credit sales. for 2018, net credit sales totaled $6,400,000, and the estimated bad debt percentage is 1.40%. the allowance for uncollectible accounts had a credit balance of $61,000 at the beginning of 2018 and $49,500, after adjusting entries, at the end of 2018.required: 1. what is bad debt expense for 2018 as a percent of net credit sales? 2. assume johnson makes no other adjustment of bad debt expense during 2018. determine the amount of accounts receivable written off during 2018.3. if the company uses the direct write-off method, what would bad debt expense be for 2018?