Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace. Which of the following should be the first step to be implemented in the program?
A) making employees aware of the assumptions and biases they may haveB) teaching people specific skills on how to communicate effectively with their fellow employeesC) increasing employees' sensitivity and openness to those who are different from themD) training employees on how to work effectively in a diverse work environment