Coral supervises a group of customer service representatives. Coral is respected and well liked by her staff, and she has worked hard to make sure each of them knows how to do their job well. She is responsible for all staffing and reward decisions in her department. Coral has in the contingency model.

B. High situational control

Explanation:

Leaders or managers in high situational control have the powers to distribute resources amongst members, have clear task and also have the ability to reward or punish members under them. In this scenario, the leader member relationship is high which is a big attribute of high situational leaders as they are relationship oriented leaders. Also, the task structure and position power is high because of the job routine and how she held legitimate power respectively.

answer; ///i believe the answer is (d) procedures to control the quailty of your product;

(75years ,i believe is the correct answer.good luck