Business, 06.04.2020 00:39 nayelidlc2

Your company wants to hire a third-party vendor to handle all of the customer service calls because they are a well-known leader in the industry with many clients. You are the manager of the customer service department for your company and have consistently reduced expenses over the past three years. Which of the following is an argument you could present to your employer to not hire a third-party vendor to handle customer service calls?
1. Let your employer know that you will resign if they pursue this option
2. Convince your employer that although the third party has many clients, not all are satisfied.
3. Impose strict new customer service policies on your department
4. Show your employer where you could cut costs even further, making it more cost effective to keep customer service in house.

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