As a professional buyer for a major department store, you have spent the last week entertaining Ms. Sakata, a sales representative from a jewelry supplier in Tokyo. You believe you are offering a good price for pearls, but she seems interested in discussing only the delicious and expensive lunch you just shared.
In this situation, which approach would you take to allow Ms. Sakata to save face?
a) Press the issue and force her to give you a yes or no answer.
b) Ask her why she's more interested in talking about lunch than in talking about pearls.
c) Recognize that she's trying to tell you that she's not satisfied with the price.
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As a professional buyer for a major department store, you have spent the last week entertaining Ms....
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