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Business, 07.04.2020 19:05 QuestionsAnsweredNow

Nonverbal communication influences the way a message is received and functions in at least five different ways.

Read the following scenario, and identify the most appropriate form of nonverbal communication to use.

You are meeting with a new customer for the first time in person. This customer had a negative experience with one of your company’s competitors, and you want to communicate to the customer that you are honest and trustworthy.

1.) What form of nonverbal communication will serve you best?

A. Smiling

B. Sustained eye contact

C. Standing far away

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Answers: 2

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