Tom enters a coffee shop in which he has an open account. He fills a cup of coffee, holds it up to the cashier so she can see it, acknowledges the cashier's nod, and walks out with the coffee, knowing that he will be billed for it and the end of the month. Tom has formed:
a) an express contract.
b) an implied-in-fact contract.
c) an implied-in-law contract.
d) a quasi contract.

Which of the following is false regarding the links between jit and quality? a. jit increases the cost of obtaining good quality. b. as quality improves, fewer inventory buffers are needed; in turn, jit performs better. c. jit reduces the number of potential sources of error by shrinking queues and lead times. d. inventory hides bad quality; jit immediately exposes it. e. if consistent quality exists, jit allows firms to reduce all costs associated with inventory.

Gdonald was unhappy that his company did not provide good transport facilities. he found it very strenuous to drive to work on his own, and this eventually led to job dissatisfaction. hence, he recommended ways to solve this problem. according to the evln model, this information suggests that donald's main reaction to job dissatisfaction was:

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