The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same general message about what it took to achieve outstanding quality. Which of the following was part of that message?
A) Fourteen steps for quality management
B) Quality is free
C) Customer focus
D) Zero defects
E) Six-sigma

4. project memo your supervisor has asked you to create a final copy of a memo announcing a special project. open the microsoft® word file ch01 memo from the data files. edit the memo to correct errors in keyboarding, punctuation, spelling, and word usage. submit the edited document to your instructor along with this assignment.to: department supervisorsfrom: tomas perezdate: january 3, 20--subject: playground projectas you now, are offices are close each year on observance of martin luther king, jr. day. this year, the company is organizing a service project for that day. we will be clean up the grove street playground and panting bushes, blubs, and flowers. the company is donating now playground equiptment and park benches. cleanup gear and tools will be provided, and a cook out will conclude the days’ activities. farther information will be provided as the date draws nearer. encourage the employee in you department too participate in this worthwhile effort.

Over the past year, three of the star salesmen at family resorts international's corporate office have been lured away to competitors. on top of that, karina, the general manager of the sales department, has noticed that most employees come in, do their jobs, and leave. family resorts offers a good salary, benefits, and tuition reimbursement, as well as a number of development and training programs. most employees seem contented enough, but karina would like to do something to increase the level of engagement among her staff. what do you think karina should do?

In the fall of 2008, aig, the largest insurance company in the world at the time, was at risk of defaulting due to the severity of the global financial crisis. as a result, the u.s. government stepped in to support aig with large capital injections and an ownership stake. how would this affect, if at all, the yield and risk premium on aig corporate debt?