The stage of the selling process offers a prime opportunity for salespeople to solidify customer relationships through great service quality.

E. Follow-up

Explanation:

The follow-up stage is a stage of the selling process which offers a prime opportunity for salespeople to solidify customer relationships through great service quality.

Follow-up means things that can be done by the salesperson in order to Improve customer relation.

Follow-up services helps to:

1. Increase sales: Customers who are satisfied with your services are more likely to come back and patronise you more.

2. Follow-up services helps producers to innovate on their products. Follow-up service includes listening to customers complaint and needs. This allows a producer to Improve on its product.

3. Follow-up services helps a business to stand out among other businesses because only few business follow-up

on their customers.

4. Existing customers refer new customers to patronise you and customers develop a sense of trust in your product and services.

5. Follow-up services helps to increase profit because firms make more sales.