Caltrack services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. at a meeting to discuss strategies to address these issues of immediate concern, joe mcenroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy.

a. he felt that this would enhance productivity, motivation, and accountability.
b. taking a cue from mcenroe, paul wilbur suggested job rotation as a solution to the problem they were facing.
c. wilbur felt that a change of job roles would make the employees keener to learn and perform.
d. he emphasized that job rotation would management create a larger skill base to choose from, depending on the needs of specific projects.