Matt works at a take-out restaurant. His job is to take orders over the phone and then pass it on to the kitchen staff. As a result of being short-staffed, the restaurant management decided to automate Matt's job and assign him kitchen duties instead. In this case, information systems is .

A) augmenting a human performing an activity
B) controlling data quality process flow
C) performing an activity
D) cutting down expenses

C) performing an activity

Explanation:

The information system is not helping Matt do his job, nor it is controlling any type of process. It is basically replacing Matt at the phone. Probably replacing Matt was cheaper than hiring another kitchen helper, but we cannot determine that right away.

Automation is responsible for replacing American jobs at factories and it is starting to replace jobs at service providers. Many people blame China for the lost manufacturing jobs, but the real culprits are machines and robots. Generally the equation is fairly simple, machines are cheaper and more efficient at performing certain jobs. So all the jobs that can easily be replaced by a machine will probably end up being replaced.

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