Lai worked on a global team for an American company, and all her work had to be completed in her second language, English. Sometimes her teammates mis-interpreted her meaning. Lai has un-intentionally created of a(n)barrier to communication. a. decoding. b. feedback. c. encoding. d. receiver.

C. Encoding

Explanation:

Communication involves transferring information and understanding from one individual to another individual. It involves exchanging information through medium in which bother parties or all the parties involved in the communication can understand. Medium could be through writing, speaking and so on. However, there exist barriers that can hinder communication.

One of such barrier as in the case of Lai is the encoding barrier to communication. Encoding involves been able to translate a message into symbols and languages that can be understood by others. But, with English being her second language, Lai is unable to properly translate some statements and hence the barrier it presents with her teammates misinterpreting her meaning.

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