Communication is the transmission of information and meaning from one individual or group to another. The central objective of communication is to transmit meaning. The communication process is generally defined in five steps: sender has an idea, sender encodes the idea in a message, message travels over a channel, receiver decodes the message, and feedback travels to sender.
1. Identify the appropriate step in the communication process.
John begins to draft a message to his boss.
a. Sender has an idea
b. Receiver decodes message
c. Feedback travels to sender
d. Sender encodes message
e. Message travels over channel
2. Identify the appropriate step in the communication process.
William Fairaizl left a voicemail to the job candidate, asking him meet with him at 4:00 p. m.
a. Sender sends additional feedback to receiver
b. Sender encodes the message
c. Receiver decodes message
d. Sender has an idea
e. Sender decodes the idea in a message