A change agent is:

a. an expert in diagnosing and changing organizations by applying behavioral science knowledge.
b. any strategy or tactic that provokes change in an organization.
c. a person who resists organizational change.
d. the first person in a work group to "unfreeze" and convince his or her colleagues to do the same.

Kevin comes across people from various cultures in his job.kevin should deal with people from other cultures with blank . he should communicate by actively

As sales exceed the break‑even point, a high contribution‑margin percentage (a) increases profits faster than does a low contribution-margin percentage (b) increases profits at the same rate as a low contribution-margin percentage (c) decreases profits at the same rate as a low contribution-margin percentage (d) increases profits slower than does a low contribution-margin percentage

Which of the following businesses is most likely to disrupt an existing industry? a. closer connex developed an earphone that receives emails and text messages and converts them to voice messages. the first models had poor reception, but they rapidly improved over time. b. mega technologies reconfigured the components used in its touchscreen tablets to create a new type of wearable device for use in restaurants and other service industries. c. particle inc. developed a teleportation technology that can transport physical materials instantaneously across great distances. d. altrea added advanced camera technology to its premium line of smartphones so that they would take the highest-quality photos of all phones on the market.