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Business, 05.05.2020 17:32 nauticajanke03

Customers arrive at a suburban ticket outlet at the rate of 2 per hour on monday mornings. this can be described by a poisson distribution. selling the tickets and providing general information takes an average of 20 minutes per customer, and varies exponentially. there is 1 ticket agent on duty on mondays. what is the probability that an arriving customer will not have to wait for service

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