Business, 05.05.2020 04:22 nadia74

Due to customer no-shows, the Inn at Charlotte hotel is considering implementing overbooking. The Inn at Charlotte has 150 rooms, and the full fare is $200. The forecast of no-shows is normally distributed with a mean of 10 and a standard deviation of 3. The Inn is sensitive about the quality of service, so it estimates that cost of failing to honor a reservation is $325 in lost goodwill and explicit expenses. What is the unit underage cost if the Inn underestimates the number of no-shows

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Due to customer no-shows, the Inn at Charlotte hotel is considering implementing overbooking. The In...

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