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Business, 04.06.2020 19:04 Jasten

. A catalog company that receives the majority of its orders by telephone conducted a study to determine how long customers were willing to wait on hold before ordering a product. The length of time was found to be a random variable best approximated by an exponential distribution with a mean equal to 3 minutes. What proportion of customers having to hold more than 4.5 minutes will hang up before placing an order? a) 0.22313 b) 0.48658 c) 0.51342 d) 0.77687

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