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Business, 09.06.2020 16:57 elizebeth4501

Only 3 days after the attacks of 9-11, Northwestern Mutual began providing death benefits to surviving families of the first responders who were killed in the line of duty, although official death certificates had not yet been issued. Other insurance companies took months to a full year to process similar claims for their customers. In this example, Northwestern Mutual demonstrated the service quality of , fill in the blank, to its customers.

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