A good theory should have the virtue of , or refutability. In other words, not only must a theory predict thing that we should observe if it is right, but it should predict things that we should observe if it is wrong. Theory X predicts that individuals will buy more of a particular good if their incomes rise. This is a theory that can be falsified. A. True
B. False

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?