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Business, 01.07.2020 15:01 Devinrichardson889

Baxter customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 16,300 calls and incurred costs of $454,770. Of these calls, 3,990 were for the company's wholesale operation; the remainder was for the retail division. Costs allocated to the retail division are:

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Baxter customer service department follows up on customer complaints by telephone inquiry. During a...
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