How can the firm best motivate and select service employees who, because the service is delivered in real time, become a critical part of the product itself?

The product will not reach the customer or you may not get a good reputation without the employee being effiecient in the job if you list the delivery time in real time, thus leaving your business with an unpopular local opinion and review of your product and delievery.

Explanation:

answer; /// i believe the correct answer is (all of the above);