A. B. C. D. E. 1. Production runs can be scheduled in A. only one shift B. always two shifts C. one or two shifts D. up to three shifts 2. Hiring the Needed Complement will always eliminate A. Overtime B. worker layoffs C. a Second Shift D. strikes 3. Management should strive to A. increase Turnover B. decrease Turnover 4. Increasing Capacity tends to A. reduce the Needed Complement B. reduce the number of workers on Second Shift C. reduce Overtime 5. Increasing Training Hours tends to A. increase the Needed Complement B. decrease the Needed Complement C. neither increase nor decrease the Needed Complement D. both increase and decrease the Needed Complement 6. Recruiting Costs are incurred when A. Automation levels increase B. Production runs increase and teams match hiring to Needed Complement C. workers are assigned to a Second Shift 7. Assuming the Productivity Index is greater than 100%, adding Overtime will A. increase the Productivity Index B. decrease the Productivity Index 8. Worker training is entered by the A. Hour B. Dollar 9. Teams can eliminate all Recruiting Costs if they wish A. True B. False 10. Generally, Separation Costs will be incurred when A. Production levels increase B. Automation Levels increase C. Production Levels decrease

1. C

2. A

3. B

4. B

5. D

6. B

7. B

8. A

9. B

10. B and C.

Explanation:

1. Production runs can be scheduled in: one or two shifts because production in one shift could run into overtime and as such a second shift would be required to take over.

2. Hiring the Needed Complement will always eliminate: overtime because there's enough labor to meet the necessary production.

3. Management should strive to: decrease turnover as this would help them to reduce or minimize the recruiting costs.

4. Increasing Capacity tends to: reduce the number of workers on Second Shift.

5. Increasing Training Hours tends to: both increase and decrease the needed complement as employees leave the production line to be in training classes. However, as the employees are trained and become proficient or experts in the field, needed complement would then decrease since productivity has increased as well.

6. Recruiting Costs are incurred when: production runs increase and teams match hiring to needed complement because new employees are taken.

7. Assuming the Productivity Index is greater than 100%, adding Overtime will: decrease the Productivity Index because the employees become overwhelmed, tired and unhappy.

8. Worker training is entered by the: hour because per worker, training cost is estimated per hour.

9. Teams can eliminate all Recruiting Costs if they wish: False because recruiting cost is an integral part of a successful business or an organization.

10. Generally, Separation Costs will be incurred when: automation levels increase and production levels decrease because the needed complement has been reduced. Also, when automation levels decrease, the production will increase.

be mindful of your own reaction,use positive self-talk,   and debrief.