Business, 15.07.2020 03:01 zahriaarana

When refusing typical requests:. A. Emphasize the refusal and apology to make sure the receiver understands the message.
B. Avoid praise and explanation so that the receiver is not alienated.
C. Focus on the explanation and reasons rather than on the refusal and apologies.

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When refusing typical requests:. A. Emphasize the refusal and apology to make sure the receiver und...

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