Kevin conducted a study on whether the length of the line at a local starbucks affected how well the customers enjoyed their coffee after receiving it. Malcolm conducted the study at three of his local starbucks, and found the same results. Kevin's study had a high level of .

reliability

Explanation:

Based on the scenario being described it seems that Kevin's study had a high level of reliability. This refers to the quality of being trustworthy or of performing consistently well. A study is said to be reliable when it is able to produce the same results when placed under the same consistent conditions. Which in this scenario, since Kevin conducted the same exact study in various locations and got back the same results, his findings were consistent with one another making the value of the data reliable.

in 2001, dell computer became the world’s largest personal computer vendor, continuing to

gain market share and post profits in an industry struggling with slumping sales and billions of

dollars in losses. dell sells 90% of its pcs directly to the final customer, largely bypassing the

reseller channel that accounts for most of the world’s pc sales. this direct customer relationship

is the key to dell’s business model, and provides distinct advantages over the indirect sales

model. dell’s direct relationship with the customer allows it to tailor its offerings to customer

needs, offer add-on products and services, and use the internet to offer a variety of customer

services. in addition, dell’s pcs are built to customers’ specifications upon receipt of an order,

giving dell additional advantages over indirect pc vendors who must try to forecast demand and

ship products based on those forecasts. dell’s direct sales and build-to-order model has achieved

superior performance in the pc industry in terms of inventory turnover, reduced overhead, cash

conversion, and return on investment (kraemer, et al., 2000).

explanation: