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Business, 22.10.2020 02:01 1kbarii

Your letter will be a response to a customer complaint. A customer has written to your company to request a replacement for a printer they purchased. The printer is no longer functional and
had a one-year warranty that has already expired. The customer had the option of purchasing a
three-year warranty but declined. The company policy is not to allow replacements or
reimbursement once the warranty has lapsed. You have been tasked with generating a letter
replying to this customer request; you must inform them that they will not be receiving a
replacement without creating animosity, as it could damage the customer-client relationship.
7. Type 3-4 paragraphs for the body content of business letter

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