Assess Sothern’s ECM system on the four dimensions of project success. How successful do you think this project is?

The four dimensions of project success are :

Impact on Customers

Impact on business meetings

Approvals for the change requests

Impact on the Brand Name and cost vs benefit report

Explanation:

Southern Company should consider few dimensions before implementing the ECM system. The new manager Traynor is implementing change management but before he implements the change he should have considered the response from its employees. He should have considered the impacts that its customers might experience after the change management  and the impact on the brand name of the business. The cost of ECM is also very high and a cost benefit report should be formed to analyze the benefits that the change will bring to the company.