Business, 16.11.2020 21:00 hannahpalmario

Give two specific instances where an external research team would be useful and two other scenarios where an internal research team will be deployed, with adequate explanations as to why each scenario is justified for an external or internal team.

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Two Specific Instances for External Research Team are for conducting research on causes of losing customers and increase in the number of employees absenteeism in the organisation.

Two Specific Scenarios for Internal Research Team are conduct research about the decline in performance of its manufacturing department and increase in the corruption of sales department.

Explanation:

External Research Team

Causes on losing customers

In some cases, the information provided to determine the root and cause of an issue might be a complex one. For which even the expertise of an internal team to determine and resolve it is not enough. Therefore, an external team is sought it out, who have either faced with such scenarios or have tons of knowledge in such areas in order to provide instant solutions.

Increase in the number of employees absenteeism

In this case, the external research team would be much suited as there is a chance that there might be certain individuals or teams in the organisation who might have an influence on the internal research team to manipulate or misrepresent certain information (with regard to absent employee days) in the organisation.

Internal Research Team

Decline in the performance of its manufacturing department

In this case, the internal team would play a much better role as time could be insufficient to resolve the issue and the internal research team would require least amount of time to understand the philosophy, structure and functioning of the organisation's systems. While an external research team might take extensive time to understand the same.

Increase in the corruption of sales department

In order to determine the corruption, the research team would need to confirm that the policies and procedures placed are correctly being implemented. The internal research team, who are aware of these polices and producers, would much suited in this scenario. Moreover, they will be able to determine the effectiveness of the same and if any further changes are required or not.

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