Glenda runs a flower delivery service with six people. Quite recently, the business has started suffering and there has been an increase in the number of customer complaints. Glenda wants to find out the reasons and possible solutions. What technique can she use to seek support from
her employees regarding the issue?
A
Glenda can talk to each employee in private.
B. Employees can brainstorm to find causes and possible solutions.
C. Employees can step up and include additional hours of work each day.
D. Glenda can reach out to a consultant and seek professional help.