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Business, 12.12.2020 17:10 agray339

The Fairmont Hotels chain of hotels and resorts has a practice of inputting information about a guest's preferences into a database, which is referred to by the employees the next time the guest returns to the hotel. Philip, who is a regular customer of Fairmont Banff Spring. He On arrival, he gets out of the cab, enters the hotel, goes to the guest desk, and talks to the guest executive about his room. These customer interactions are referred to as .

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