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Business, 18.12.2020 16:50 jetblackcap

Arden, a sales manager for a Best Buy electronics store, is putting together a training seminar for his sales force. He wants to use the five dimensions of service quality to emphasize the importance of follow-up in the selling process. Provide an example of each of the five service quality dimensions that Arden could use in training his Best Buy sales staff.

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