Arbitration is the final step in the conflict-management process.
False
True

True

Explanation:

Arbitration is a private judicial -like process of resolving conflicts. The two or more conflicting parties select an independent party to make a final and binding decision on the conflicting issue. In general, there is no room to appeal when a decision from an arbitration process.

In arbitration, the conflicting parties are given a chance to present their evidence before the arbitrator. The arbitrator or a panel of arbitrators are experts in law or in the subject causing the conflict. A decision is made after listening and evaluating the evidence produced.

answer; (10%) commission;