In the context of customer relationship management, assists with tasks such as tracking customer interactions and analyzing sales forecasts.

Salesforce automation.

Explanation:

The word automation can easily been seen to signal a great deal of software programming and in the case above, if has to deal with sales. Therefore, in the case above, this programming pattern is directly seen to deal a lot with customers, especially their relationship management and also help in forecasting, analysing performance and creation of leads in the course of sales which a lit of it can be done with a source of the internet.

answer; common market;

answer(d) all of the choices are correct;