Business, 18.01.2021 21:10 jettskii214
Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. Understanding the four components of the indirect pattern will help you craft messages that convey empathy, present reasons, cushion bad news, and close pleasantly. What buffering technique are you using if you provide objective information in your opening
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Use the indirect pattern when you need to soften or delay bad news until after an explanation is giv...
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