Below are certain events that took place at Hazzard, Inc., last year: Collected cash from customers. Paid cash to repurchase its own stock. Borrowed money from a creditor. Paid suppliers for inventory purchases. Repaid the principal amount of a debt. Paid interest to lenders. Paid a cash dividend to stockholders. Sold common stock. Loaned money to another entity. Paid taxes to the government. Paid wages and salaries to employees. Purchased equipment with cash. Paid bills to insurers and utility providers.

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You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?

People-focused workplace (connect, perform) organizations are undergoing changes in response to more people-driven workforces. use your knowledge of bossless workplaces to identify each of he following characteristics as either a challenge or benefit to this new style of workplace. resource allocation decision making training costs